Help & Answers

Frequently Asked Questions

Everything you need to know about meeting tandem partners, messaging penpals, and staying safe.

How does language exchange work on HollaGlobe?

It's simple: browse member profiles to find someone who is a native speaker of the language you want to learn, and who is learning your native language in return. You can send them a direct message, introduce yourself, and practice together!

Is HollaGlobe free?

Yes! Creating a profile, browsing worldwide members, and chatting is 100% free with no monthly subscription fees or credit card requirements.

How do I keep my account and chats safe?

Never share your passwords, banking information, or send money to anyone online. If another user ever behaves inappropriately, harasses you, or sends spam, use the "Report / Contact" feature to notify our moderation team immediately.

Can I edit my profile or languages later?

Yes. Visit your Profile page and select "Settings & Edit Profile" to update your bio, native language, learning targets, or profile picture at any time.

Which languages are supported?

Members exchange across English, Arabic, Spanish, French, German, Italian, Japanese, Korean, Chinese, Portuguese, Turkish, Russian, Hindi, and more across 80+ countries.

Still have questions or feedback?

We are here to help you get the best language exchange experience.